Customer code

For your safety and comfort

To safeguard the comfort and safety of our customers, we expressly forbid the following within and around Brent Cross:

• Any behaviour or dress considered by members of the public or Centre Management to be anti-social or offensive
• All animals, with the exception of guide dogs for the blind or deaf
• Any ball games
• Running, and/or the use of Heeleys
• Activities such as Skateboarding, rollerskating etc.
• Bicycles, motorcycles, mini-motos and scooters, with the exception of mobility aids such as electric scooters
• Smoking or the consumption of alcohol.
• Any article used or intended to cause harm to another.
• The wearing of crash or cycle helmets¹
• Photography, surveys, distribution of leaflets, posters or advertising material¹
• Market research¹
• The playing of audible radio equipment
• Charitable collections¹

¹ Unless express permission is given by Centre Management.

This policy was adopted in May 2007 and is reviewed regularly.

If you wish to comment on this policy, please complete a Customer Comments Form; ask to see a Duty Manager or email info@bxsc.co.uk